At GivingHope.co.ke, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, make donations, register for events, or access our counselling services.
1. Data We Collect
We may collect personal data including:
- Full name and contact details
- Payment information (Processed via secure gateways)
- Donation and event registration history
- IP address, browser type, and website usage data
2. How We Collect Data
Data is collected when you fill out forms, make a donation, contact us directly, subscribe to our newsletter, or visit our site via cookies.
3. Purpose of Collection
We use your data to process donations, manage counselling services, respond to inquiries, improve website experience, and send impact stories or fundraising appeals.
4. Payment Information
We do not store full card or M-Pesa details on our servers. All transactions are handled securely through encrypted third-party gateways (SSL Secured).
5. Donor Anonymity
If you prefer, you may make anonymous donations. We will not disclose your identity publicly without your explicit consent.
6. Sharing of Information
We do not sell or rent your data. It is only shared with essential payment processors, event platforms, or legal regulators if required by law.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes stated or as required by statutory legal obligations in Kenya.
9. Policy Updates
We reserve the right to amend this Privacy Policy at any time. Continued use of the site signifies acceptance of any updated terms.